Privacy policy

At VNEXT, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thevnext.in.

🔒 1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, time zone

  • Cookies installed on your device

  • Pages or products you view

  • How you interact with the site

When you make a purchase, we collect:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through Shopify and payment providers)

🛍️ 2. How We Use Your Information

We use the information to:

  • Fulfill your order (processing, shipping, confirmations)

  • Communicate with you (order updates, customer support)

  • Screen for potential risk or fraud

  • Send you marketing emails or offers (only if you opt-in)

📤 3. Sharing Your Information

We share your information with:

  • Shopify – Our eCommerce platform provider

  • Payment processors – Razorpay, PayPal, Stripe (depending on what you use)

  • Logistics partners – For delivering your orders

  • Third-party analytics tools – Like Google Analytics to help us improve our store

We do not sell or rent your personal data to any third parties.

🔐 4. Data Security

We follow industry best practices to ensure your personal information is not lost, misused, accessed, altered, or destroyed. All payments are encrypted using SSL technology.

📅 5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. You may request deletion or correction of your data by contacting us at hello@vnext.com.

🍪 6. Cookies

Our website uses cookies to:

  • Store your cart

  • Remember your login info

  • Analyze site usage for better performance

You can disable cookies via your browser, but it may affect your shopping experience.

👤 7. Your Rights

If you are an Indian resident or browsing under laws like GDPR or CCPA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent from marketing communications

📧 8. Contact Us

For questions, complaints, or requests regarding your privacy, contact us:

VNEXT Customer Support
📧 support@thevnext.in
📞 +91 9879029916